Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of parseloom.com and the Parseloom document extraction platform (collectively, the "Service") operated by Parseloom, Inc. ("the Company," "we," "us," or "our") (1101 South Lamar Blvd, Suite 300, Austin, TX 78704). By accessing or using the Service -- whether through the web interface, the REST API, or any connected ERP integration -- you agree to be bound by these Terms. If you do not agree, do not use the Service.

Parseloom provides automated extraction of structured fields from business documents including invoices, bills of lading, purchase orders, customs declarations, and other non-standard PDFs, with output delivered in JSON, CSV, or directly to your ERP via webhook or native connector. These Terms apply to all such use.

2. Use of the Service

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• You agree not to use the Service for unlawful purposes, to interfere with its operation, or to attempt to gain unauthorized access to systems or data.
• You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.
• You are responsible for ensuring that any documents you submit for extraction do not violate the privacy rights of third parties or applicable law.

3. Intellectual Property

The Service, including all text, graphics, logos, software, extraction models, and ERP connector code, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business document extraction purposes. You retain all rights to the documents you submit and to the extracted output returned to you.

4. User Content

You are responsible for any content you submit through the Service, including documents uploaded for extraction and configuration data you create (field templates, output schemas). You represent that you have all necessary rights to submit such content. You grant us a limited license to use, store, and process the content as necessary to provide the Service -- specifically to perform extraction, deliver output, maintain your account, and as otherwise described in our Privacy Policy. We do not use your document content to train extraction models for other customers without your explicit written consent.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. EXTRACTION ACCURACY VARIES BY DOCUMENT TYPE AND QUALITY. YOU ARE RESPONSIBLE FOR REVIEWING EXTRACTED OUTPUT BEFORE INGESTING IT INTO YOUR ERP OR OTHER DOWNSTREAM SYSTEMS.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING DAMAGES ARISING FROM EXTRACTION ERRORS OR ERP INTEGRATION FAILURES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF USD $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination will survive (including Sections 3, 5, 6, 7, 9, and 10).

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in Texas, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in Texas, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

11. Contact